On - Line Complaints

Guidelines for lodging complaints

Complaint should be specific with relevant details.
Correct name and address are mandatory for processing the complaints.
No correspondence shall be entertained on the subject after lodging the complaint.
In case it is found that complaint was false and harassment of officials has been caused, action may be taken against the complainant.
The anonymous/pseudonymous complaints will not be processed, in case of lack of verifiable facts and approval of CVC is not obtained.
The complaint having vigilance angle shall only be examined. the vigilance angle comprises of misuse of official position, demand and acceptance of illegal gratification, case of misappropriation / forgery or cheating, gross and willful negligence, blatant violation of laid down systems and procedures, reckless exercise of discretion, delay in processing the case, etc.